My career started as a software engineer in industrial automation, which taught me everything about the importance of systems thinking, usability, and putting yourself in your users’ shoes.
In 2016, I transitioned into conversion copywriting and then ventured toward user experience design and conversion research. As UX Lead at Zeda Labs and Conversion Crimes, a usability testing startup, I spent years watching people get confused, ignore important details, or convert through the right paths — hundreds and hundreds of usability testing studies that made me geek out about buyer psychology and user behavior.
Conversion Alchemy came from that intersection: technical complexity, buyer psychology, UX, and copy. I wanted to build the messaging and conversion copywriting studio that wasn’t around — one where every single decision is based on data, with the ultimate goal of helping buyers make the right choice and helping businesses make more money in the process.
Outside the client work, I write a weekly newsletter, host a bi-weekly podcast for messaging and copy nerds, and, in the past, sold Concrete Surfers — a content website about e-skating and urban movement. Off the clock, I play drums, play basketball, meditate with Vipassana, love tattoos, and proudly own a 2013 Dodge Challenger SRT8 392: a nightmare to drive in the UK, but so much fun.